Operating Model Management


Operating Model provides the capability to represent the process drill down from Value chain of how an organisation delivers or wants to deliver value to its internal and external customers.

Modus Operating Model covers components such as detail process levels, RACI, KPI, Governance, policy, Documents, Training, Critical path criteria. Operating Model Sustains the process of an organisation and with add on tools has the capability to govern and automate the process. It is a solution which enables business and business owners to build, sustain and improve there business process in the organisation.

Operating Model Introduction..

Operating Model Activities

The Operating Model describes how the activities in the Value Chain are executed:

  • Level 0, Level 1, Level 2,Level 3 & Level 4 Processes
  • Who does what
  • How is success measured

The Operating Model (OM) describes how people will do their day to day jobs and the content of the OM is used in training and standard operating procedures.

Below are the 3 Stages of Operating Model.

Value Chain Activities

Value Chain Activities

1. AS-IS Operating Model

AS IS Operating Model process defines the current state of the business process in a organisation. Typically the analysis goal in putting together the current state process is to clarify exactly how the business process works today, kinks and all.

2. Transitional Operating Model

Transitional Operating Model helps build the view of changes in process areas across business operations, during the transitional period. It follows an agile way of managing process changes to help end users do their activity during transitional period.

3. TO BE Operating Model

TO BE Operating Model defines the future state of a business process in an organisation. Typically the analysis goal in putting together the future state process is to clarify how the business process will work, at some point in the future, once changes are made.

Operating Model - Advantages

✔ Helps speak common language

✔ Helps deliver the change

✔ Enables us to drive adoption

✔ Implement a learning culture

✔ Having a Knowledge base

✔ One place to access process and training documents

✔ Embed consistent way to learn things

✔ Standard way of working

✔ Encourage Ownership

Cost and Subscription Model

Service Provided Platinum Gold Silver
Modus Portal Access
Off-Site Support  
Managed Services  
Data Setup Support
On-Site Transformation Consulting
Performance Improvement
Quality Performance Review


Costing / Month Platinum Gold Silver
Configuration, Setup and Training

(Timeline 6-8 weeks)

Per Functional Area :

£ 20000

(10 days of Onsite and Offsite resource time included)

Per Functional Area:

£ 10000

(10 days of Offsite resource time included)

Per Functional Area:

£ 5000


Yearly License Cost £ 20 per User £ 20 per User £ 20 per User
Azure Infrastructure Cost

(Not Required if already present)

 If Modus Infrastructure: £ 15

If Client Infrastructure: £ 80

If Modus Infrastructure: £ 15

If Client Infrastructure: £ 80

If Modus Infrastructure: £ 15

If Client Infrastructure: £ 80

Office 365 License

(Not Required if already present)

£ 4 / User £ 4 / User £ 4 / User

Consulting Cost: Based on the client need we provide additional days of Onsite and Offsite consulting resources on a day rate model. We will be happy to provide further information on request.

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